Apple Device Support
Apple Device Support
Apple Device Support
₱22,000.00
Unit price peror
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₱150 shipping for Metro Manila
Installment options
Installment options
Bring home the Professional Development for Educators today in easy monthly installments! Choose from any of our flexible installment options and make that Apple dream a reality.
UpTrade and Save
UpTrade and Save
Ready to embrace the latest technology without breaking the bank? Say hello to our Device Trade-In Program! Upgrade your device with ease and enjoy incredible savings while reducing electronic waste.
Basecamp
Basecamp
READY TO LEARN? LET’S GET STARTED!
Completed your checkout? You’re almost ready to learn!
Send your Order Number or a screenshot of your checkout confirmation to basecamp@powermaccenter.com for verification.
Please allow up to 48 hours for our team to verify your registration and coordinate your training schedule. You will receive a confirmation once your schedule is finalized.
Build the skills to confidently support and troubleshoot Apple devices.
Apple Device Support introduces IT professionals to the tools, technologies, and troubleshooting techniques needed to support Apple devices in an organizational environment.
Participants will explore device setup, backup and recovery, software updates, storage, connectivity, privacy, security, and diagnostic tools. Through guided exercises, participants develop practical skills for identifying and resolving common Apple device issues.
Duration: 24 Hours
COURSE OUTLINE:
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Lessons |
Topics |
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Apple Platform Fundamentals |
iPhone and iPad fundamentals; Mac fundamentals; Apple Account; iCloud fundamentals |
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Mobile Device Management |
Understanding device management; Managed Apple Accounts; iCloud; Device management concepts |
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iPhone and iPad Setup, Backup, and Recovery |
Device setup; Backup and restore; Recovery and revive |
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Mac Setup, Backup, and Recovery |
Startup and recovery; Erasing and reinstalling macOS; Restoring Mac |
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Software Updates, Storage, and Continuity |
Software updates; Managing device storage; Continuity features |
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Network Configurations and Connections |
Managing network connections; Troubleshooting network connections on Mac; Managing cellular connections |
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Privacy and Security |
App security; Privacy and security settings; User accounts; FileVault; Device and data protection |
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Diagnostic Tools |
Sysdiagnose on iPhone and iPad; Mac diagnostics; Activity Monitor; Console |
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Troubleshooting Workshop |
Diagnosing common Apple device issues; Applying troubleshooting workflows; Practical support scenarios |