Apple Troubleshooting Level 1 : Fundamentals of Mac OS and iOS
Provides an introduction to basic Mac OS X features and iOS interface for those who are new to Apple operating systems. Covers the prerequisite knowledge for Apple technology essentials. Provides an intensive and in-depth exploration of troubleshooting on Mac OS X and iOS.
macOS
Fundamentals & Troubleshooting
Getting Started
Installation and Updates
Software Updates
Installation Method
Backup
Utilities
System Information
Boot Camp Assistant
Disk Utility
Create Install Disk
Basic Network Troubleshooting
System Troubleshooting
Startup Issues
Startup Modifiers
Restore
Automatic Restore
Manual Restore
Restore from Image
iOS
Fundamentals & Troubleshooting
Getting Started
Applications
Safari
Mail
Messages
Camera
Measure
Voice Memo
Facetime
Photos
Calendar
Notes
Maps
iTunes Store
App Store
Find my iPhone
Find my Friends
Files
Settings
Apple I.D.
WiFi
Cellular
Bluetooth
Screen Time
Do Not Disturb
Siri & Search
Privacy
iTunes & App Store
Passwords & Accounts
Camera
General Setting
About
Software
Hand Off
Accessibility
Storage
Background Refresh
Reset
Troubleshooting
Level Up Your Technical Knowledge: Server Management & Mobile Device Management
Gives technical coordinators and entry-level system administrators the knowledge to implement and manage Mac OS and iOS devices. The hands on training will simulate schools scenario with bring your own device (BYOD) to learn how to monitor, manage and secure mobile devices that are deployed across the organization. The training will also cover Apple Classroom and Apple security & privacy overview.
Server Management
Mobile Device Management
Managing with Profile Manager (Configuring an MDM)
Apple Configurator
Managing with Apple Configurator
Prepare and Supervise Devices
Managing Apps and Devices
Configuring macOS Server to Provide Device Management
Apple Classroom