WARRANTY INCLUSIONS
Manufacturer's defects including problems with power/charging, defective cases, fit issues, physical damages and missing accessories out of the box, and electronic malfunctions. These cover factory-related issues.
WARRANTY EXCLUSIONS
Items excluded from the RMA policy are as follows:
Products that show signs of normal wear and tear, end-user damage or abuse (Physical damage, scratches, water marks, dents, extreme dirt, etc.) and user negligence.
Screen protectors and other consumables that have already been used.
Items with missing components (Missing parts, no packaging).
Return reason falling under Change of mind or mistaken purchase.