Service

Carry-In Repair

Power Mac Center Authorised Service Providers accommodate carry-in or walk in repairs. Device owners in Luzon, Visayas and Mindanao can conveniently walk in to our diverse and strategically located branches.

On-site Service Repair

Power Mac Center Authorised Service Providers also offers On-Site or Field service requests for Mac Desktops and Portables. Apple Certified Engineers are authorised to perform onsite repairs. You may call Power Mac Center Service Center’s hotline: 725-4762 (4PMC) or email us at serviceupdate@powermaccenter.com

Corporate Services Team

The Corporate Service Team provides software and hardware solutions to Apple devices deployed to corporate and educational partners. All maintenance Services offered are secured under a Service Level Agreement which may be customized to fit the needs of clientele.

Mac Clinic

We want to make sure that our corporate and education clients will be able to experience the same quality of service even in their offices and institutions. Our service team is ready to deploy and provide you level 1 service such as initial diagnosis, external cleaning, basic troubleshooting, and software fix.

Service Caravan

The Service Caravan is a commitment of Power Mac Center’s Apple Authorized Service Center to provide customer experience across different areas in the Philippines through a collapsible Mobile Service Center. This is in response to the need for more Service Centers to accommodate customers who are seeking for Apple repairs near them.

Student Tour

The Service team offers a special module to IT and Engineering students from colleges and universities who wants to know more about the process inside our service center particularly the repair stages.

Mail-In Service

Drop off your device at select accredited courier near you. Unit will then be sent to Power Mac Center’s nears branch for proper diagnosis and repair, once repair has completed, provincial consumers can pick up their repaired Apple product from the original courier branch they surrendered the product to. Send in your inquiries at mailinservice@powermaccenter.com

Recall Programs

https://www.apple.com/support/exchange_repair/

Power Mac Center

Check the repair status of your Apple devices anytime.

Our new online Service Repair Tracking facility allows you to make a quick check on the status of your Apple device for repair with realtime and detailed progress from our Apple Authorised Service Provider.

Use the tracking number provided by our Customer Service Team and check the repair status of your device real time.

SERVICE TRACKER

Please enter your Acknowledgment Receipt Number seen on the upper right corner of the Acknowledgement Receipt and your Last Name.
 
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Service and Support for your Apple product

Get an AppleCare protection plan with your newly purchased device and have technical and hardware support for your device.

Most Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. To extend your coverage further, purchase the AppleCare Protection Plan or AppleCare+.

Because Apple makes the hardware, the operating system, and many applications, Apple products are truly integrated systems. Only AppleCare products give you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

Service Center

As one of the leading Premium Service Providers and Authorized Service Centers in the Philippines, you can be assured we are fully equipped to provide the best support and maintenance for your devices.

Esteemed as a Premium Service Provider in the Philippines, they are fully equipped to offer fast and efficient repairs with Certified Engineers and an exclusive access to genuine parts, including carry-in services and field service requests. This is a manifestation of Power Mac Center Service Center’s unparalleled commitment to deliver premium service and technical excellence to customers.

You can choose a service center that is most convenient and well within your reach with ten strategic locations in Metro Manila, Visayas and Mindanao.

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