Your Apple product is now ready for release. In claiming the unit, please show your Valid ID and Acknowledgment Receipt. For Authorised Representative, provide them with an Authorisation Letter and your Valid ID. In case of lost or misplaced Acknowledgement Receipt, you would need to present a Notarised Affidavit of Loss with your valid ID. Please claim your unit immediately to avoid being charged with Storage Fees. Note: For discontinued repair, applicable service fees will apply. You may visit http://powermaccenter.com/service to know our Service Center’s operating hours.